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2011 “Best Service Shop” in Alamogordo, NM

Alamogordo Daily News held a poll in the summer of 2011 in Alamogordo, NM asking poll takers to vote their opinion of “Best Automotive Service Shop” in the Tularosa Basin  / Otero County. In late August 2011, “Tierra Del Sol Automotive” located at “2031 E. 1st Street, Alamogordo” was announced 1st place recipient.

We at “Tierra Del Sol” wish to extend a big “Thank You” to all the poll takers and all our loyal patrons for voting us “Best” amongst all the professional auto repair facilities in the area. We invite you to come visit our clean professional “Napa Autocare Center” and inquire as to how we can provide you with # 1 automotive repair service that our customers have come to appreciate.

Automotive Service Excellence Provided in Alamogordo

ASE EmployeesTierra Del Sol Automotive employs Automotive Service Excellence (ASE) Certified Technicians equipped with today’s latest automotive technology and are educated to handle all major and minor auto repair services on foreign and domestic vehicles.

A technician with ASE certification provides you with peace of mind in the work they provide. It lets you know that your auto technician knows what they’re doing — and that they’re a step above the average technician.

We constantly strive to meet or exceed the high standards of the ASE’s Blue Seal of Excellence Recognition Program putting us among an elite class of businesses that savvy customers like you look for. We recruit the best employees, support their training, and insist on the best equipment. The reputation we have earned with our customers is largely due to our reliable ASE-certified staff.

Let our ASE Certified Technicians show you the quality and workmanship we deliver in getting your automobile fixed right the first time.

The ASE Blue Seal is the emblem automotive technicians wear with pride… not because the have to, but because they want to.

Serpentine Belt Service

Ever wonder exactly what it means when your “Automotive Expert” tells you that your Serpentine Belt needs replacing? Well the answer is very simple. A Serpentine Belt is the belt that connects all the accessories of your car to the engine crankshaft: the heart of the engine. A typical serpentine belt may drive components such as the cooling fan, power steering pump, air conditioner compressor, alternator and in some cases the water pump. When you look under the hood, you will see the belt located behind the radiator [in many car types, but not all] that ties all the accessory components together in synchronous harmony as the engine spins.

Newer belts are constructed mainly of EPDM [ethylene propylene diene M-class rubber] as opposed to older belt construction using neoprene. EPDM constructed belts tend to outlast the older neoprene type by nearly twice the service life of a standard neoprene constructed belt. Neoprene type belts usually last 30,000 to 60,000 miles [at best] while the EPDM constructed belt has been documented to last well over 100,000 miles.

A typical neoprene belt will loose some of it’s tension in as little as 10% of it’s life span. What that relates to in terms we can understand is that in 5,000 to 6,000 miles after replacement, the neoprene belt may begin to loose it’ elasticity and rubber deterioration may begin. Serpentine belts are constantly subjected to hot and cold temperatures which aid in the deterioration process. Symptoms you may experience might be a noticeable squeak or squeal, sometimes referred to as “chirp”.

As the belt further deteriorates, tell-tale signs of problems begin to appear visually. Visual indicators such as “Cracking, Splitting, Glazing, Fraying and/or Pilling” may occur. These are signs requiring attention, which your “Technician” may advise you of when you have routine maintenance performed on your vehicle. Regularly scheduled maintenance is necessary in order to identify problems before they might otherwise occur.

So what’s the big deal about purchasing a really inexpensive “budget” friendly belt instead of the $85.00 [or more] premium manufactured belt that your “Auto Repair Facility” may be suggesting you purchase? Well. the answer may surprise you! Believe it or not, we recommend premium manufactured belts because, quite honestly, we want to save you money, time and provide you the safest belt for your vehicle.We recommend this because when you leave our shop, we want your piece-of-mind knowing that we have provided you with a quality product, professionally installed. Further more, we don’t want you returning to our shop 6,000 to 12,000 miles later with the same issue. Our technicians have plenty of work and to have you come back for a similar repair in such a short period of time creates unnecessary work for them and, frankly, gives our facility a less than desirable reputation.

We work with supply warehouses from across the country. Years of training and experience allow us to choose quality parts for your vehicle. We know which parts are quality made and, likewise, know which of them are problematic. If I sell you an inexpensive, low quality part, you will forever remember the “junk” part/s we sold you and our reputation will be jeopardized.

Safety is of highest consideration when we choose quality parts for your vehicle. We have no clue as to how or where that vehicle will be driven when it leaves our repair facility. For some people, it may be just across town. For others, it may be deep in the back forty! How happy with us would you be if your were 50 miles deep in desert country, off-road with no help for the same amount of miles and your serpentine belt was to fail? One of it’s many duties, such as spinning your water pump, would no longer occur, possibly creating a catastrophic over-heat situation where potential damage may have  begun or already occurred? Not only are you without a functioning vehicle, but you are also stranded in country that is less than ideal to spend an overnight, or worse, several days. Needless to say, you will have less than kind words for me, should you return safely. With that scenario in mind, we ALWAYS install quality lasting parts in your vehicle. There is no compromise when it comes to safety.

Our reputation is established by you, our customer, and we strive to provide top-notch service and sell you quality parts. Please stop by and say “Hello” to us anytime. We are a shop with the highest principals and we believe, you too, will like our courteous and friendly employees. We’d love to hear about your experience at Tierra Del Sol and invite you to leave honest feed-back, either in person, on the phone of via this website.

 

 

Official NAPA AutoCare Service Center in Alamogordo

NAPA AutoCare Center in AlamogordoTierra Del Solo Automotive knows that the key to getting the most out of your vehicle is regular maintenance. You don’t have to sacrifice your peace of mind or your trust to find the right repair center for your automobile. Tierra Del Sol Automotive, an independent repair business that meets the highly regarded quality standard of integrity, qualifications and expertise set by NAPA, is proud to be the only official NAPA AutoCare Mechanical Center in Alamogordo.

From routine maintenance to major repairs, Tierra Del Sol Automotive ensures you’ll get the best service that you deserve. Our ASE-certified technicians use high-quality NAPA parts and provide exceptional work. You can feel confident in our work knowing it’s backed by NAPA’s Nationwide Peace of Mind Warranty.

As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

  • To perform high quality diagnostic and repair service at a fair price using quality Napa parts
  • To employ ASE certified technicians
  • To be dedicated to customer satisfaction
  • To exercise reasonable care for the customers property while in our possession
  • To obtain prior authorization and provide a price estimate for work performed
  • To provide a system for fair settlement of customer complaints should they occur
  • To maintain the highest standards of our profession
  • To uphold the integrity of all members of the NAPA AutoCare Program

Visit NAPA Service Assistant

Tierra Del Sol Automotive, LLC.

Welcome to Tierra Del Sol Automotive. We wish to extend our “thanks” to you for visiting our website and invite you to come visit our clean facility and meet our courteous and knowledgeable staff. We are a premium AAA endorsed “Napa AutoCare Center” honored by more than 12,000 locations nationwide offering an industry leading “Piece of Mind Warranty” on services and repairs for 24 months / 24,000 miles.